Privacy Policy

This Privacy Policy explains how Faith Ellen Coaching (“we”, “our”, “us”) collects, uses, stores, and protects your personal information. By using this website or booking a session, you consent to the practices described below.

1. Information We Collect
We collect only the information necessary to provide coaching services, which may include:

Your name
Telephone number (mandatory)
Email address (optional but required for invoices or Zoom links)
Session preferences
Optional messages shared during booking

We do not collect unnecessary personal data or share sensitive details without your consent.

2. How Your Information Is Used
Personal information is used only to:

Confirm and manage bookings
Send invoices, Zoom links, or reminders
Communicate session updates or changes
Provide coaching services safely and effectively

Your information will never be sold or shared with third parties.

3. Communication & Reminders
We may send appointment reminders via text or email, depending on what you provide. If you do not enter an email address, reminders and updates will be sent by text only.

4. Data Storage & Protection
All data is stored securely and accessed only by the Coach. We implement reasonable technical and practical measures to keep your information confidential and protected from unauthorised access.

5. Confidentiality
All coaching sessions are private and confidential. Information disclosed during sessions will not be shared and nothing is recorded or saved except your contact details.

6. Client Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.

7. Consent
By booking a session and ticking the Terms & Conditions, you confirm that you agree to this Privacy Policy and the handling of your data as described.